Banks halt services to clients in Zaranj
ZARANJ (PAN): Residents of Zaranj City, the capital of southwestern Nimroz province, have informed that two major private sector banks -- Azizi Bank and Kabul Bank – had halted most of their services to clients in the city over the past few days mainly due to the prevalence of dysfunctional internet behavior.
Muhammad Sami, a government servant, told Pajhwok Afghan News he has been unable to receive his salary transferred to his Kabul Bank's account 12 days ago.
Sami said he went to the Kabul Bank branch four days ahead of Eid-ul-Fitr to withdraw some cash, but the bank staffers told him they had some technical problems with the money transfer system and refused to help.
He complained despite visiting the bank almost every day, he could not receive his salary as yet.
Kabul Bank's branches in provinces used internet of the Afghan Wireless Communication Company (AWCC) and there was no problem with the company's communication system, the customer said.
Azizullah, a money exchanger in the city, complained due to fluctuations in currency exchange rates, thanks to the closure of the banks, they incurred heavy losses.
He said citing problems with the money transfer system was a mere unfounded pretext by the inefficient bank officials, the angry money exchanger said. He said most of the bank staffers hailing from other provinces had gone to their hometowns to celebrate Eid with their families.
Juma Khan, an employee of the Relief International, an international non-governmental organization, and client of the Azizi Bank, said he could not receive his August salary.
The bank's officials attribute problem in the internet connections to delay in bank transactions, Khan argued, saying internet worked in many other areas of the province.
Muhammad Qasim Khedri, the deputy governor, confirmed the problems in the banks, saying the banks had been asked to immediately resume their operations.
Mir Aziz Baraki, the Kabul Bank deputy executive director, denied their bank had halted its operations in Nimroz. "We are constantly in touch with our Nimroz branch and we have no problems in our services there," he said.
However, Mahmood, the bank’s communications officer for Kabul branches, confirmed half of services in Zaranj city were a result of a lack internet. He ascribed the failure to an AWCC tower, which was blown up by militants in the province. "The problem will continue to persist for a while until the antenna is fixed," he said.
Ajmal Momand, a deputy marketing officer, also confirmed internet problem in the province over the past two days. "Banks will start providing full services clients soon after the AWCC restores its internet system in the province," he said.
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