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Khost residents complain of slow internet speed

Khost residents complain of slow internet speed

Jul 06, 2015 - 13:52

KHOST CITY (Pajhwok): The residents of southeastern Khost province complained low-quality internet services by telecommunication companies.

The mobile operators functioning in the province included Roshan, AWCC, MTN, Salaam and Etisalat, which provide telephone as well as internet services to some extent.

The residents of the area complained all mobile operators were providing almost same but low-quality internet services which were causing interruption in their work.

Haidar Khan, a resident of the province, told Pajhwok Afghan News he had activated internet packages of all mobile companies but none of them was effective.

“The internet is very slow. It opens Facebook and some other websites after a long time. It cannot open emails within 10 minutes or download or upload anything,” he said.

Zabit Khan, a computer store owner, in Kausar Market of Khost city, said that 3G service which previously activated by MTN was also as slow as 2G service.

“All of the telecommunication companies cheat people as none of them provide quality internet services,” Khan said, adding that maximum speed of the internet reached up to 8kb/sec while a simple photo of mobile camera was approximately one MB to view.

“We don’t know what to do with this internet speed. It would be better if they stop their services and do not cheat people,” he remarked.

In addition, three other private Internet Service Providers (ISPs) are also active in Khost, but residents say they cannot afford the internet services from the private ISPs.

Sher Mohammad, another dweller of Khost, said that only government and non-government organizations could use internet services of ISPs.

“You must buy an antenna for $100 from ISPs at first and should pay $100 as monthly fee to them,” he said.

Shafiullah, a student in Sheikh Zaid University in Khost, said that he uses Internet Club service to solve his problems that cost him around 300 Afghanis every week.

Khost residents asked demanded ministry of information and communication technology to pay attention to their problems.

Gul Habib Shah, director provincial information and telecommunication technology, confirmed low quality of internet services in Khost.

“Unfortunately mobile companies paid only 10 percent of their attention to internet services,” he said.

Shah added he had shared the problem with the central government and he would once again attract the attention of the ministry of information and telecommunication technology to the issue.

He assured Khost people that fiber optic network would be activated soon in the province that would resolve the problem of all residents.



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