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Nimroz residents critical of low-quality Internet services

Nimroz residents critical of low-quality Internet services

Feb 06, 2016 - 23:23

ZARANJ (Pajhwok): The residents of Nimroz province are critical of the low-quality services of Internet service-providing companies, accusing the firms of fleecing subscribers.

Ghulam Dastagir, a resident of the provincial capital, told Pajhwok Afghan News he had activated his Internet package several times, but could not use it due to poor speed,

The telecommunication companies provide 1GB for 250 to 300 afghanis but subscribers could not use even one afs from the purchased packages, he claimed.

“I have subscribed to the Internet services of all the companies --AWCC, Roshan, MTN and others. But I could not use the facility even for a single hour. They are only grabbing money,” he alleged.

“We can’t open an email page; we can visit Facebook on mobile after waiting for 5-10 minutes,” said another resident of Zaranj, Gulam Sakhi, who complained of agonisingly slow Internet speed in the province.

There is a 3G Internet facility in neighbouring provinces like Helmand and Farah, but its speed is less than 1G in Nimroz, grumbled yet another inhabitant, Ahmad Khalid.

“The third generation (3G) is a modern Internet facility which provides high speed and quality,” he remarked. In Internet cafes, visitors face the same problem and cannot copy a page in an hour, according to him.

Abdullah, owner of an Internet cafe, confirmed inordinately slow speed had been a major issue in Nimroz, unlike in the rest of provinces, where the situation was much better.

The telecommunication companies provide 2G services in the province, but the Internet speed would increase in the next four months when they would upgrade to 3G services, said an employee of one firm on the condition of anonymity.

There were six companies with 2G services and Internet clubs with slow speed, said Director of Telecommunication and Information Technology Javed Samim Barak. Etisalat has decided to activate 3G services in the province in the next 10 days.



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