IWA survey finds Kabul City municipality ‘a failure’
IWA head Syed Akram Afzali told reporters here that through a 10 percent increase had come in the number of people happy with the municipality services in two years, yet the majority were not pleased with them.
In 2014, 34 percent people said they were happy with municipality services and the number of such people increased to 44 percent in 2016.
Afzali said Kabul City faced bad governance and the government had taken no step to improve services to citizens.
He lamented the government had even no plan until 2019 to introduce elections to the municipality.
As many as 1,250 individuals in 21 municipal districts of Kabul were interviewed during the survey in a period of eight months.
The survey shows the number of people unhappy with municipal services has increased and 40 percent of the respondents come hard on the municipality administration.
The survey report says 20th, 19th and 18th municipal districts are areas where the municipality administration has paid little attention and its services least improved compared to other parts of the city.
Abdul Qader Arzo, the municipality spokesman, said it was not acceptable to term the department ‘a failed institution’. However, he acknowledged there were some challenges which needed to be overcome.
Referring the IWA report, he said the lack of a proper system for sanitation, construction of roads, provision of clean drinking water and administrative and election issues were challenges the municipality should address.
He said major developments took place during the past three months when drastic reforms were introduced in the municipality by the new leadership.
IWA was founded in 2005 and introduced as independent civil society watchdog in 2006.
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