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Herat residents unhappy over passports distribution process

Herat residents unhappy over passports distribution process

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Feb 03, 2020 - 18:02

HERAT CITY (Pajhwok): The residents of western Herat province have complained against the passport distribution process in the province and said they faced multiple problems in this way.

Besides paying extra 500 afghanis to the post office to comfortably transfer our passports, they said one has to wait for several hours to get his/her passport or visit concerned authorities frequently to get you passport.

Mehrabuddin, the resident of Herat City, said: “We pay extra 500 afghanis because if our passport reaches the post office the concerned person pledged to call us, but no contact had been established to with people to inform them about their passports.”

Ghulam Sarwar, another resident of Herat City said: “I don’t know what to do they charge 500 afghanis more for the delivery of passports to our locality, but from the past two or three I have been going here and there to avail my passport.”

The complaints of Heratis comes as the Passport Office and the Post Office have recently reached an agreement on the bases of which the passports of applicants would be delivered to their locality on their specific address against 500 afg.

Ahmad Maseh Farotan, the Herat Passport Office director, said the responsibility of the Post Office is clearly mentioned in the agreement and this institution is bound to deliver the passport on specific address.

But Ghulam Saeed Hares, director of the Post Office at the Telecommunication Department, said in line with the agreement the Post Office was responsible for the delivery of passports from province to central capital and vice-versa. In addition they were responsible for the distribution of passports in Post Office.

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